Privacy Policy

1. Introduction

KYX Labs ("KYX", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the KYX cloud mining app and related services.

By using KYX, you agree to the practices described in this policy.

2. Information We Collect

We collect information you provide directly, information generated as you use KYX, and limited information from trusted third parties. The categories below describe what we collect and why.

3. Account Information

When you create an account, we collect details such as your username, email address, and wallet address used to operate your KYX account.

We do not collect your private keys. Your KYX wallet is non-custodial and remains under your control at all times.

4. Device Information

We may collect device and technical data such as device type, operating system, app version, language settings, and identifiers used to secure and operate the service.

5. Analytics

We use analytics to understand how KYX is used — including mining activity, feature interactions, and performance — so we can improve the product.

Analytics data is aggregated wherever possible and is not used to identify you personally beyond operating the service.

6. Cookies

We and our partners use cookies and similar technologies to keep you signed in, secure your session, and measure performance.

You can manage cookies through your browser settings. For details, see our Cookie Policy.

7. How We Use Data

To provide cloud mining, calculate and distribute rewards, process withdrawals, and operate referral and leaderboard features.

To secure the platform, prevent fraud and abuse, and comply with legal obligations.

To send important service updates and, where permitted, relevant product news. You can opt out of marketing communications at any time.

8. Security

We apply bank-grade encryption, isolated workloads, and continuous monitoring to protect your data.

While no system is perfectly secure, we work continuously to safeguard your information against unauthorized access.

9. Third-Party Services

We may share limited data with trusted service providers — such as analytics, verification, and infrastructure partners — strictly to operate the platform.

We do not sell your personal data. Third parties are bound by contractual obligations to protect your information.

10. Data Retention

We retain personal data only for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

When data is no longer needed, we delete or anonymize it in accordance with applicable law.

11. User Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data, and to data portability.

To exercise these rights, contact us at support@kyxlabs.com.

12. Children's Privacy

KYX is not intended for individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

13. International Users

KYX operates globally. Your information may be processed in countries other than your own, which may have different data-protection laws. We apply appropriate safeguards for international transfers.

14. Contact Information

If you have questions about this Privacy Policy or your data, contact us at support@kyxlabs.com.